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Take a customer-centric approach to billing and claims management.

Your flexible, future-proofed customer experience solution for the insurance industry:

  • • Increase customer retention
  • • Achieve operational excellence
  • • Increase flexibility and speed-to-market

Key Benefits

  • Engage customers in real time
    • Real-time solutions for policy and claims management with Roundcube
    • Multi-channel experience
    • Visibility into claims/requests
    • Personalized offering with product and price comparison
  • Lower customer service costs
    • 24/7 customer self service
    • Lower handling costs with experts, auto body shops, counterparts and more
  • Preserve and extend legacy applications
    • Exploit insurance core systems
    • Extract key data from legacy
    • Increase flexibility of insurance processes
  • Increase agility and market responsiveness
    • Add capabilities as needed using a modular solution
    • Reduce risks and costs of in-house development
  • Increase visibility and reduce risks
    • Improve risk management and exposure
    • Use real-time analytics
    • Detect fraud
  • Rely on built-in best-practice processes
    • Use key functionalities out-of-the-box
    • Leverage a benchmark-reference best-in-class process model
    • Configure easily to match your own processes

Roundcube capabilities diagram

Roundcube Capabilities

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Related Links:

  • AgileApps Platform
  • BPM Platform